Many of our customers do not know the difference between the various audio formats for telephone switchboards; that may not seem to be a problem, but if you have a company with a switchboard or voicemail you will know how important this aspect is. So,...

What is the difference between a voicemail and a switchboard? What do I need for my company? This is a doubt that those not accustomed to technology often face. But no problem, we are here to help you! Let's start by explaining what a telephone...

Beware of those recording studios that do not display the licence number and do not mention the issue of copyright; they may not be compliant and expose you customers to big trouble! Many recording studios that offer messages for switchboard and voicemails not only do not...

Choosing a male or female voice for your switchboard is often one of the biggest dilemmas for all our customers. We know that males and females have always had physical differences, but there are also psychological differences that our society has shaped within us; in fact,...

Many of you have certainly heard of inbound Customer Care, but few will have gone into it in depth. Today, this article will attempt to explain what it is in a very simple way and what privacy obligations it is necessary to comply with. You...