We have all heard of Brand, Trademark and Company Name, but what do they really mean?Are we sure we know the meaning exactly and their differences? Many customers ask us for advice because their company name does not ring well and they want to reproduce it...
A few weeks ago, going about the usual household chores, 46-year-old Susan Rigler decided to call a well-known "home furnishings" company for information about curtains. Because of the high telephone traffic, Susan is put on hold to be connected with the appropriate department, and while waiting...
Some customers sometimes ask us if they can have a switchboard "office closed” message read in Spanish by the same English speaker! Perhaps there is a tendency to think that a professional result is that given by a telephone message read in any way, provided...
That the switchboard market is changing is clear to everyone. Thanks to the internet, cloud switchboard offers are evolving, especially those offered in the U.S. market, and as we know, things that are done in the USA often act as "forerunners". In this article we want to...
Reminder! Before closing for Christmas, remember to change the office closed message of the switchboard. We are sure that even your customers will not want to spend the holidays on the phone if not for answering greeting calls, but sometimes there is someone who also calls...