{"id":750,"date":"2024-07-31T19:58:43","date_gmt":"2024-07-31T17:58:43","guid":{"rendered":"https:\/\/ilblog.telephonevox.com\/?p=750"},"modified":"2024-10-07T18:00:57","modified_gmt":"2024-10-07T16:00:57","slug":"6-motivi-per-usare-un-sistema-ivr","status":"publish","type":"post","link":"https:\/\/www.telephonevox.com\/it\/blog\/6-motivi-per-usare-un-sistema-ivr\/","title":{"rendered":"6 motivi per usare un sistema IVR"},"content":{"rendered":"<p>Avete mai pensato a quali migliorie e benefici possa portare un <a href=\"https:\/\/www.telephonevox.com\/it\/blog\/cosa-e-un-ivr\/\">sistema IVR<\/a>\u00a0alla vostra azienda? Se non lo avete mai fatto ecco 6 validi motivi per valutarne l\u2019utilizzo:<\/p>\n<ol>\n<li><strong>Migliora la customer experience:<\/strong> un sistema IVR garantisce una risposta immediata e impedisce che i chiamanti sentano il classico suono a toni di libero, decisamente non professionale.<\/li>\n<li><strong>Smista le chiamate in modo corretto e automatico:<\/strong> pu\u00f2 accadere che accidentalmente la reception sbagli a trasferire la chiamata, facendo perdere tempo al chiamante, un sistema IVR essendo completamente automatizzato permette di far scegliere all\u2019utente con chi parlare.<\/li>\n<li><strong>Pu\u00f2 gestire pi\u00f9 chiamate contemporaneamente:<\/strong> una persona pu\u00f2 gestire al massimo una chiamata alla volta, l\u2019IVR pu\u00f2 gestirne decine.<\/li>\n<li><strong>Disponibilit\u00e0 24\/24h:<\/strong> il centralino con un sistema IVR pu\u00f2 essere operativo 24 ore su 24, senza nessun tipo di problema.<\/li>\n<li><strong>Pu\u00f2 essere usato come strumento di marketing:<\/strong> i messaggi audio possono essere usati come ottimo strumento di marketing, soprattutto durante l\u2019attesa, per approfondire <a href=\"https:\/\/www.telephonevox.com\/it\/blog\/sfruttate-attenzione-dei-vostri-clienti-durante-i-messaggi-audio-dattesa\/\">clicca qui<\/a>.<\/li>\n<li><strong>Diminuisce il lavoro per i dipendenti:<\/strong> la maggior parte delle chiamate saranno gestire dall\u2019IVR facendo si che i dipendenti risparmino tempo e lo impieghino in altri lavori.<\/li>\n<\/ol>\n<p>Quindi, come visto, l\u2019IVR pu\u00f2 portare grandi vantaggi alla vostra azienda, se desiderate valutarne l\u2019utilizzo scriveteci alla mail\u00a0<a href=\"mailto:it@telephonevox.com\">it@telephonevox.com<\/a>\u00a0e saremo lieti di aiutarvi nella configurazione e nei messaggi audio per il vostro centralino.<\/p>\n<p>[sibwp_form id=3]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Avete mai pensato a quali migliorie e benefici possa portare un sistema IVR\u00a0alla vostra azienda? Se non lo avete mai fatto ecco 6 validi motivi per valutarne l\u2019utilizzo: Migliora la customer experience: un sistema IVR garantisce una risposta immediata e impedisce che i chiamanti sentano&#8230;<\/p>\n","protected":false},"author":1,"featured_media":751,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2,4],"tags":[],"class_list":["post-750","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-centralini","category-ivr"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>6 motivi per usare un sistema IVR<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.telephonevox.com\/it\/blog\/6-motivi-per-usare-un-sistema-ivr\/\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"6 motivi per usare un sistema IVR\" \/>\n<meta property=\"og:description\" content=\"Avete mai pensato a quali migliorie e benefici possa portare un sistema IVR\u00a0alla vostra azienda? Se non lo avete mai fatto ecco 6 validi motivi per valutarne l\u2019utilizzo: Migliora la customer experience: un sistema IVR garantisce una risposta immediata e impedisce che i chiamanti sentano...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.telephonevox.com\/it\/blog\/6-motivi-per-usare-un-sistema-ivr\/\" \/>\n<meta property=\"og:site_name\" content=\"TelephoneVox.com Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/telephonevoxit\/\" \/>\n<meta property=\"article:published_time\" content=\"2024-07-31T17:58:43+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-10-07T16:00:57+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.telephonevox.com\/it\/blog\/wp-content\/uploads\/2019\/07\/ivr-960x720.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"750\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" 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